Fantastic Support

Activate/deactivate www-inclusive

Activate/deactivate www inclusive It may happen that your domain can only be reached without www. If this is the case, you can activate in your customer area that the domain can be reached both with and without www.

In this manual you will learn how to activate this.

Step 1

On our homepage at click on "Login" in the upper right corner, to log in to your customer area.

You will reach the login form where you can enter your customer login and password. and then click on the "Login" button.

Step 2

You are now in your customer area. In the left navigation click on the menu item "Domains".

Step 3

In the domain overview, select the desired domain for which you want to activate the call via www. Click on "Configuration" for the desired domain.

Step 4

Click on the menu item "Checkdomain Nameserver" on the detail page of the desired domain.

Step 5

In the now appearing screen, you have the possibility to activate "inclusive www". To do this, select "Yes" from the pull-down menu. To deactivate "inclusive www", select "No" accordingly.

Confirm your entries by clicking on the "Save" button.

Important note!

The administration of the name servers is carried out on your own responsibility.

The data is saved on the name servers immediately. Until the change at the name servers is effective, it can take about 2 - 6 hours.

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