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How do I change/deposit my bank details?

You can enter a new bank account at any time in order to debit future invoices or because your bank details have changed.

In this guide, you will learn how to change your bank details.

Note: The direct debit procedure can only be used for accounts within Germany.

Step 1

On our homepage at, click on My Login at the top right and select "Customer Area" to log in.

You will reach the login form by entering your customer number or e-mail address and your customer password and then clicking on the "Login" button.

Step 2

You are now in your customer area. In the left navigation click on the navigation point "My data" and select "Payment method".

Step 3

You can now deposit your bank details, edit an existing one or delete it.

Alternatively, you can select a different payment method and store the corresponding data for it.


After making the desired changes, confirm them by clicking on the "Save" button.

Your new bank account is immediately active and will be used for all outstanding debits.

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