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I have forgotten my e-mail password, what can I do?

If you have forgotten your e-mail password, click here to find out how to assign a new one.

Step 1

On our homepage at, click on My Login at the top right and select "Customer Area" to log in.



You will reach the login form by entering your customer number or e-mail address and your customer password and then clicking on the "Login" button.

Step 2

In your personal customer area, select "E-mails". Please note that a web hosting package is required to set up an e-mail mailbox.

Step 3

You will now be shown the e-mail inboxes that have been set up. Click on the cogwheel on the right of the desired mailbox. 

Step 4

In the overview, select "Edit" for the e-mail password on the right-hand side.

Enter your new password and repeat this in the Password confirmation field.

You do not need to edit any of the following fields. Finally, click on "Save" to activate your new password.

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