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Connection rate limit exceeded (Webmail)

If you receive an error "connection rate limit exceeded" while sending the e-mails, you will learn how to fix/avoid this.

This error occurs if e-mails are retrieved too often from the server or if a check is made to see whether new e-mails are present. (Each retrieval of whether there are new emails is a connection to the server).

If this limit is reached, the error mentioned appears and temporarily no more e-mails can be sent.

The following steps explain how you can change the retrieval interval in the Webmail check domain.

Step 1

Log in to www.checkdomain.net/en in the upper right corner of your webmail account.

Enter your e-mail address (e.g. max@mustermann.de) and the corresponding password in the login screen.

Confirm your entries by clicking on the "Login" button.

Step 2

In the webmail, click on the "Settings" button in the upper right corner.

Step 3

In the next screen, click on the "Settings" tab.

Step 4

Then click on "Mailbox View" on the left side.

Step 5

Next, select 5 minutes from the pull-down menu behind the text "Check for new messages after".

This value is normally sufficient, since in very few cases new e-mails are received every minute.

Finally, click on the "Save" button to confirm your entry.

After a maximum waiting time of 24 hours, the sending works again without any problems. and will also not occur in the future if the limitation is not exceeded by excessive e-mail dispatch (e.g. newsletter) or manual retrieval of e-mails.

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