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Connection rate limit exceeded (Outlook)

If you get an error "connection rate limit exceeded" when sending the e-mails, you can find out here how to be able to remedy/avoid it.

This error occurs if e-mails are retrieved too often from the server or if a check is made to see whether new e-mails are present. (Each retrieval, whether new e-mails are available, is a connection to the server).

If this limit is reached, the error mentioned appears and temporarily no more e-mails can be sent.

The following steps use Office 2007 as an example to explain how you can change the retrieval interval in Outlook.

Step 1

Select in the upper navigation bar of Office 2007 the point "Extras" and click there on "Options".

Step 2

In the screen that now appears, click on the "E-mail setup" tab.

Then click on the button "Send/Receive...".

Step 3

In the following screen set the value under the item "Automatic transmission all ... Minutes"  to 10 minutes.

This value is normally sufficient, since in very few cases new e-mails are received every minute.

Then click on the "Close" button.

After a maximum waiting time of 24 hours, the sending will then function again without problems and will not occur in the future if the limitation is not exceeded by excessive e-mail sending (e.g. newsletter) or manual retrieval of e-mails.

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