Fantastic Support

What does my order status mean?

Do you have questions about a current order?

In order to better understand the status of your current order, the individual statuses of the domain(s) ordered at checkdomain.de are described in more detail here.

 

New registration start:

 We have received your order for the domain(s) you requested. The registration for new customers is normally only started after a call back to make sure that no third party has taken a joke with your data.

For certain domain extensions, it may also be necessary for you to submit additional data or documents in order to successfully register the domain.

 

New registration is in progress:

 The registration of the domain is handled by our support, with certain domain endings it can be necessary that still further documents must be filled out and submitted later. This is the case, for example, with the domains *.it, *.fr, *.com.tr, or a trustee service.

 

New registration complete:

 The registration of the domain is completed.

 

KK-Start:

 We have received the transfer (KK) of the domain you have requested. The transfer (KK) for new customers is normally only started after a callback by us to make sure that no third party has taken a joke on your data.

For certain domain extensions, it may also be necessary for you to submit additional data or documents in order to successfully transfer the domain.

 

KK is running:

 The transfer (KK) of the domain is handled by our support, with certain domain endings it can be necessary that still further documents must be filled out and submitted later.

When transferring the suffixes *.de, *.com, *.net, *.org, *.info, *.biz, etc., no further documents are required. Here only the "Authcode" is necessary if necessary still another E-Mail confirmation. This mail is normally sent to the administrative mail address stored in the Whois.

 

KK-Ready:

 The transfer (KK) of the domain to checkdomain is completed.

 

Provider change possible:

 Your domain has been released for a provider change to another provider. A provider change can be carried out within a period of 30 days from the time of release.

You can view the status of the individual domains at any time under the following links:"My domains"

 

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