Fantastic Support

Cancel Webhosting

If you wish to cancel your hosting package, you can do so online in your customer area


Step 1

On our homepage at, click on My Login at the top right and select "Customer Area" to log in.

You will reach the login form by entering your customer number or e-mail address and your customer password and then clicking on the "Login" button.


Where can I find my access data?


Step 2

You are now in your customer area. In the left navigation click on the navigation point "Webhosting".

If you have several web hosting packages, click on the "Edit" button for the package to be cancelled.


Step 3

In the lower menu click on the button "Termination".


Step 4

In the pull-down menu, select whether the domain in the web hosting package should also be cancelled or whether it should remain registered for you in a separate domain contract.


Confirm your selection by clicking on "Continue".


Step 5

In the next step, inform us of the reason for the cancellation so that we can optimise our service/offers for you if necessary.



Finally, confirm the cancellation of the listed web hosting packages with your customer password. 
and a click on the "Confirm termination" button.




You will directly receive a confirmation that the cancellation has been carried out and will additionally receive a confirmation of cancellation by e-mail to the deposited e-mail address.



Was this article helpful?

Thank you very much for your review!

Thank you very much for your review!

You have already rated this item.

Thank you for your time.

Do you require assistance?


Telephone support

Domains worldwide


  • .at
  • .ch
  • .de
  • .eu
  • .fr
  • .it
  • .nl
  • .uk
  • .es
  • .pl
  • .me
  • .li


  • .ae
  • .cn
  • .hk
  • .in
  • .io
  • .jp
  • .my
  • .la
  • .sg
  • .tw
  • .ps


  • .biz
  • .com
  • .info
  • .mobi
  • .net
  • .org
  • .travel
  • .xxx
  • .pro
  • .jobs
  • .name
  • .aero

New domain extensions

  • .online
  • .sale
  • .reise
  • .hotel
  • .xyz
  • .ruhr
  • .restaurant
  • .coupon
  • .video
  • .bayern
  • .berlin
  • .hamburg
  • .koeln
  • .london
  • .reisen
  • .saarland
  • .wien
  • .bio
  • .business
  • .events
  • .haus
  • .immo
  • .immobilien
  • .international
  • .versicherung

Companies that trust us

Other products you might be interested in

Concentrate fully on your project! Performance and security included.
Optimize your Web site and achieve top rankings.
Website optimization
SSL Certificates
For your site, more safety protect yourself from hacker attacks.
Quickly protect